Skip to content
Clarisights Knowledge Center home
InboxAsk a human

Connecting Facebook Organic on Clarisights

Connect your Facebook Pages to Clarisights to track organic performance — Page-level reach, fan growth, post engagement, video views, and audience segments — alongside the rest of your marketing stack. Use it to compare organic vs. paid lift, identify your best-performing posts, and measure how Page activity contributes to brand objectives.

At a glance

AuthenticationOAuth 2.0 (Facebook Login)
Permissions neededpages_show_list, pages_read_engagement, pages_read_user_content, read_insights on each Page
Account discoveryAutomatic — every Page your Facebook user manages is discovered after authorization
Data freshnessDaily (Page Insights metrics update once every 24 hours)
Lookback windowUp to 2 years of historical insights data; reports pulled in 7-day splits
Backfill on connectConfigured per company; default backfill aligns with the standard organic ingestion window
TimezoneUTC
CurrencyNot applicable (organic data is non-monetary)
Levels supportedAccount (Page) · Campaign (Post) · Account Segment · Campaign Segment
Limited rolloutNo

Prerequisites

  • An active Facebook Page with at least 100 likes — Facebook only exposes Page Insights data once a Page crosses this threshold.

  • A Facebook user account with an Admin, Editor, Moderator, Advertiser, or Analyst role on each Page you want to connect.

  • Permission to authorize third-party apps on your Facebook profile (no Business Manager restrictions blocking app authorization).

  • If your Page is governed by Meta Business Manager, an admin must grant your user access to the Page before it shows up in the discovery list.

Steps to Connect

Step 1 — Sign in with Facebook from Clarisights

In Clarisights, go to Integrations → Organic Channels → Facebook Organic and click Connect. You will be redirected to Facebook to authenticate. Sign in with the Facebook account that manages the Pages you want to connect.

[TODO: Screenshot needed — Integrations page Facebook Organic row with Connect button]

Step 2 — Authorize Clarisights and select Pages

Facebook will display a permission screen listing the access Clarisights requires (read access to your Pages, Page content, and insights). On the Page selection step, choose every Page you want to bring into Clarisights — Pages you deselect here cannot be connected later without re-running OAuth. Click Continue to grant access.

⚠ Common error: "You don’t have permission to authorize this app." → Your Facebook profile or Business Manager has third-party app authorization disabled. Ask your Business Manager admin to enable it, or sign in with a different Facebook user that has the required Page role.

⚠ Common error: "No Pages available to connect." → Your Facebook user is not assigned a role on any eligible Page. Open Your Pages on Facebook to confirm; ask a Page admin to grant you Admin / Editor / Analyst access.

Step 3 — Select the Pages to onboard

After authorization, Clarisights automatically discovers every Page your Facebook user manages. Pick the Pages you want to connect, optionally rename them, and click Create Accounts. Each selected Page becomes a connected account in Clarisights.

Verify the connection

  • Go to Integrations → Facebook Organic. Each connected Page should show a Connected status with the Page ID populated.

  • First data appears within ~24 hours of the next scheduled sync (Page Insights metrics update once every 24 hours upstream).

  • Quick start: create a new report, add Facebook Organic as the data source, and pull Account (Page) · Campaign (Post) · FBO Impressions · FBO Post Engagements · FBO Fans.

Data available

Hierarchy

Facebook Organic uses an Account (Page) → Campaign (Post) hierarchy. Clarisights aliases Facebook’s native objects to its standard levels so they slot into multi-channel reports cleanly:

Native level (Facebook)

Clarisights level

Page

Account

Post

Campaign

Page-level breakdown (country, city, locale, age & gender, like source, etc.)

Account Segment

Post-level breakdown (consumption type, click type, action type)

Campaign Segment

There is no Ad Group or Ad level — Facebook Organic is a two-level integration plus segment breakdowns.

Dimensions

Dimension

Level

Description

Page / Page ID

Account

Page name and Facebook Page ID

Post / Post ID

Campaign

Post message preview and Facebook Post ID

Permalink URL

Campaign

Direct link to the post on Facebook

Status Type

Campaign

Post type as Facebook classifies it (e.g., added_photos, shared_story, mobile_status_update)

Full Picture

Campaign

URL of the largest available image attached to the post

Message

Campaign

Full post copy

Admin Creator

Campaign

Name of the Page admin who created the post

Privacy

Campaign

Audience visibility (Public, Friends, etc.)

Call To Action

Campaign

CTA button type attached to the post (e.g., LEARN_MORE, SHOP_NOW)

Created Time

Campaign

Post publish timestamp

Country / City / Locale

Account Segment

Geographic and language breakdown of the Page’s fan base

Age & Gender

Account Segment

Demographic breakdown of fans

Like Source

Account Segment

Where Page likes originated (Page suggestions, search, etc.)

Action Type / Feedback Type

Account Segment

Breakdown of activity and feedback on the Page

Content Click Type

Campaign Segment

Click breakdown on a post (other clicks, photo views, link clicks, video plays)

Action Type (post)

Campaign Segment

Activity breakdown on a post (likes, comments, shares)

Metrics

Page reach & impressions (Account level)

Metric

Description

FBO Impressions

Total impressions of any Page content

FBO Impressions Paid

Impressions of Page content driven by paid distribution

FBO Impressions Organic

Impressions of Page content from organic distribution

FBO Impressions Fan

Impressions to people who already like the Page

FBO Impressions Viral

Impressions from a story published by a friend

FBO Impressions Nonviral

Impressions not driven by a friend’s story

FBO Views Total

Total Page views

FBO Engaged Users

Unique users who engaged with the Page

Fan growth (Account level)

Metric

Description

FBO Fans

Total Page fans

FBO Fan Adds

New Page likes in the period

FBO Fan Removes

Lost Page likes in the period

FBO Engaged Fan

Fans who engaged with Page content

Reactions & feedback (Account / Campaign)

Metric

Description

FBO Reactions Like / Love / Wow / Haha / Sorry / Anger Total

Reaction counts by type at the Page level

FBO Actions Post Reactions Like / Love / Wow / Haha / Sorry / Anger Total

Reaction counts by type at the Post level

FBO Negative Feedback

Negative actions (hide, report) on Page content

FBO Content Activity

Activity on Page content (stories generated)

Post performance (Campaign level)

Metric

Description

FBO Posts Impressions

Total impressions on a post

FBO Posts Impressions Paid / Organic / Viral / Nonviral

Post impressions split by distribution source

FBO Post Engagements

Total engagement actions on the post

FBO Consumptions

Total clicks on the post (including link, photo, video plays)

FBO Clicks

Total clicks attributed to the post

FBO Total Actions

Sum of all post actions

FBO Activity

Activity stories generated by the post

Video (Campaign level)

Metric

Description

FBO Video Views

Total video views (organic + paid)

FBO Video Views Paid / Organic

Video views split by distribution source

FBO Video View Time

Cumulative time spent watching

FBO Video Avg Time Watched

Average watch time per view

FBO Video Complete Views 30s

Views ≥30 seconds

FBO Video Complete Views 30s Paid / Organic

30s+ completes split by distribution source

Lifetime variants

Most engagement metrics also have a _lifetime counterpart (e.g., FBO Engaged Fan Lifetime, FBO Impressions Lifetime, FBO Clicks Lifetime). Lifetime metrics return the cumulative value over the lifetime of the Page or Post; non-lifetime metrics return the value within the selected report window.

Account Segment metrics

Metric

Description

FBO Page Fans By Like Source

Fans broken down by where the like originated

FBO Page Fans Country / City / Locale

Fans broken down by geography / language

FBO Page Fans Gender Age

Fans broken down by demographics

FBO Page Consumptions By Consumption Type

Page-level click breakdown

FBO Page Content Activity By Action Type

Page-level activity breakdown

FBO Page Positive / Negative Feedback By Type

Page feedback broken down by type

Campaign Segment metrics

Metric

Description

FBO Post Consumptions By Type

Post-level click breakdown

FBO Post Clicks By Type

Post-level click type breakdown

FBO Post Activity By Action Type

Post-level activity breakdown

Limitations & known constraints

  • 100-fan minimum: Facebook only returns Page Insights data once a Page has at least 100 likes. Smaller Pages connect successfully but report no metric data.

  • 2-year history cap: Facebook only retains the last 2 years of insights data per Page.

  • 7-day reporting splits: Page Insights API can fail with "reduce the amount of data" errors on long windows. Clarisights pulls in 7-day splits to avoid this — large historical pulls are slower as a result.

  • Daily refresh ceiling: Most Page Insights metrics update at most once every 24 hours upstream. Same-day data may be incomplete.

  • June 15, 2026 deprecations: Meta is deprecating several Page Insights metrics (across all API versions). Affected metrics will be flagged in the Clarisights metric picker as they are removed from the API.

  • Page Access Token dependency: Lower-level (post) metrics rely on a long-lived Page Access Token that Clarisights stores at connection time. Tokens revoked from your Facebook account’s Business Integrations stop the sync.

  • Video Stories / Reels: only standard Page video metrics are pulled; Reels-specific insights are not yet exposed.

Operating notes

  • Refresh schedule: daily.

  • Lookback: full historical pull on first connect (subject to Facebook’s 2-year cap), incremental thereafter. Each ingestion run splits the duration into 7-day chunks to stay within Facebook’s API limits.

  • Multi-Page: a single Facebook user can connect any number of Pages it has a role on. Re-run OAuth to add Pages assigned to your user after the initial connection.

  • Adding new Pages: when a new Page is created or assigned to your Facebook user, return to Clarisights and re-open the Facebook Organic integration to discover and add it.

  • Credential rotation: OAuth tokens refresh automatically. Re-authenticate only if you change your Facebook password, revoke Clarisights from your Business Integrations, or your Page admin role is revoked.

  • Internal Page status: deactivated Pages stop fetching new data but retain historical reports.

Need help?

When contacting support from the in-app messenger, please include:

  • The integration name and Page ID (Integrations → Facebook Organic)

  • The exact error message or screenshot

  • The step where the issue occurred

  • When the issue started