Connecting Vizury on Clarisights

Vizury Engage360 is a growth marketing and retargeting platform used by enterprises to drive measurable leads and conversions across desktop, mobile web, and Facebook. Connecting Vizury to Clarisights lets you analyze impressions, clicks, conversions, and spend from your Vizury campaigns alongside the rest of your paid channels.

At a glance

Authentication	Username + password (Vizury Central login)
Permissions needed	A Vizury Central user with access to the advertiser product you want to report on
Account discovery	Automatic — advertiser product linked to your login is offered
Data freshness	Daily
Lookback window	Recent reporting window per refresh cycle
Backfill on connect	Recent window pulled on first connect
Timezone	Account-specific (set in Vizury Central; also exposed via the user-info endpoint)
Currency	Spend reported in USD; converted to your reporting currency by Clarisights
Levels supported	Account · Campaign
Limited rollout	No

Prerequisites

• An active Vizury Engage360 account with login access at central.vizury.com

• The Vizury username (email) and password used to log in to Vizury Central

• The login must be linked to at least one advertiser product

Steps to Connect

Step 1 — Verify access to Vizury Central

Log in to central.vizury.com with the credentials you plan to use. Confirm your advertiser product is visible. The Clarisights integration uses the same login.

Step 2 — Add Vizury in Clarisights

In Clarisights, go to Integrations → Vizury → Add Account.

[TODO: Screenshot needed — Clarisights Integrations page Vizury row]

Step 3 — Enter your Vizury credentials

Enter the Username (email) and Password you use for Vizury Central, then click Validate. Clarisights signs in to Vizury and reads back your advertiser-product info (name, currency, timezone) so the account is created with the right metadata.

[TODO: Screenshot needed — Clarisights Vizury credentials form]

⚠ "Accounts couldn't be fetched for this user" → Vizury rejected the login or the user-info call returned no advertiser product. Confirm the same credentials work at central.vizury.com and that the user is linked to at least one advertiser. If correct, ask your Vizury account manager to verify the user has data access.

Step 4 — Confirm the account

Clarisights will display the advertiser product discovered for your login. Confirm the account name and click Create Accounts.

Verify the connection

• Go to Integrations → Vizury. The connected account should show a "Connected" status with the advertiser product name.

• First data appears within 24 hours, after the next scheduled sync.

• Quick start: create a new report, add Vizury as the data source, and add Account · Campaign · Impressions · Clicks · Conversions · Spend.

Data available

Hierarchy

How Vizury's native levels map to the standard Clarisights levels:

Native level (Vizury)	Clarisights level
Advertiser Product	Account
Campaign	Campaign and Ad Group (Vizury has no native Ad Group; Ad Group fields alias to Campaign)
—	Ad (not exposed by Vizury reporting)

Dimensions

Dimension	Level	Description
Account / Account Name	Account	Vizury advertiser product name
Username	Account	Vizury Central login associated with the account
Account Currency	Account	Advertiser payout currency from Vizury
Account Timezone	Account	Reporting timezone configured in Vizury
Campaign / Campaign ID	Campaign	Campaign name and ID

Metrics

Metric	Description
Impressions	Total ad impressions
Clicks	Total clicks
Conversions	Leads / conversions reported by Vizury
Spend	Total spend (revenue_usd from Vizury), converted to your reporting currency
CTR	Click-through rate (clicks / impressions); available as a derived metric

Limitations & known constraints

• Sparse public API documentation: Vizury exposes its reporting through a session-based endpoint set used by Vizury Central; there is no fully public developer portal for the reporting API. Behavior can change without notice — raise a support ticket if you spot drift.

• Account level only granular metadata: only Account and Campaign are exposed. Ad Group and Ad are not available through the Vizury reporting API.

• Limited metric set: only the core funnel — Impressions, Clicks, Conversions, Spend — is exposed. Engagement breakdowns, video metrics, and demographic splits are not available.

• USD-denominated cost: Vizury reports spend in USD. Clarisights converts to your reporting currency at the daily rate; there is no way to retrieve spend in a different native currency.

• Session-based auth: Vizury issues short-lived session cookies on each call. If your Vizury password is rotated, the integration will stop syncing until credentials are updated in Clarisights.

• One product per login: each Vizury login is typically linked to a single advertiser product; to onboard additional products, add a separate Vizury user.

Operating notes

• Refresh schedule: data is pulled daily.

• Multi-account: add a separate Vizury user for each advertiser product you need to onboard.

• Currency conversion: spend is received in USD and converted to your reporting currency at the daily exchange rate.

• Credential rotation: when your Vizury password changes, update credentials at Integrations → Vizury → Edit Credentials. Clarisights re-authenticates on the next sync.

• Credential storage: passwords are encrypted at rest before being persisted.

Need help?

When contacting support from the in-app messenger, please include:

• The integration name and Vizury username (Integrations → Vizury)

• The exact error message or screenshot

• The step where the issue occurred

• When the issue started